Shipping policy

Free Shipping on all orders over $99, Flat rate of $9.90 on orders under $99.

Delivery is currently only available to Australian destinations.

Delivery

Avanti Australia aims to have all orders despatched within 2-5 working days. The delivery times provided by Avanti Australia are estimates only. Avanti Australia will not be held accountable for late deliveries or loss or damage relating to late deliveries.

Please ensure that you enter the correct delivery address as, for those parcels which are undeliverable, Avanti Australia cannot be held responsible for incorrectly entered delivery address.

To the extent permitted by law, Avanti Australia will not be liable for any loss of income, loss of profits, loss of data or any indirect or consequential loss of damage of any kind whether caused by wrongful acts (including negligence) breach of contract or otherwise caused by this website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded as soon as possible.

Customer Care

Phone Support

Hours: Monday to Friday, 9am to 4pm
Phone: 1800 252 624

Our knowledgeable support team is ready to assist with product questions, warranty claims, and technical support.

Email Support

Fill out our contact form and our customer service team will be in touch shortly. We're here to help with any questions about our products and services.

Note: This support covers Australian and New Zealand enquiries only.